CONTACT US
Whether you need help choosing the right products, have questions about shipping, or need assistance placing an order, BioHoofMed is here to provide fast, friendly, and knowledgeable support. Our dedicated team proudly assists customers throughout the U.S. and worldwide, ensuring a smooth and reliable experience from your first inquiry to final delivery. Your livestock’s health and safety are our highest priority—and we’re here to support you every step of the way.
FREQUENTLY ASKED QUESTIONS
Yes, we do. BioHoofMed offers secure international shipping to most countries. All orders are carefully packaged and dispatched with tracking, so you can monitor your delivery every step of the way. If you’re unsure about shipping to your location, feel free to contact our support team.
Delivery times vary depending on your location. U.S. orders typically arrive within 3–7 business days. International orders may take 7–14 business days, depending on customs and local carriers. We’ll send you tracking details as soon as your order ships.
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Of course. Our team is here to guide you. Whether you’re treating cattle, horses, camels, or poultry, we’ll help you find the right solution based on your animal’s needs, age, and condition. Just reach out—we’re happy to assist.
We accept Payments Via Zelle, Cash App, Apple Pay, Bank Transfer, PayPal, Bitcoin, Chime, E- Transfer, Venmo and Credit Card when available. Your payment is encrypted and protected, so you can shop with confidence. If you need help during checkout, our support team is available to assist.
We partner with trusted logistics providers to ensure fast, secure, and trackable delivery. For domestic U.S. orders, we primarily use UPS, FedEx, and USPS, depending on your location and shipping preferences. For international shipments, we work with DHL, UPS, FedEx,USPS and other reliable global couriers to guarantee safe delivery across borders. Once your order is dispatched, you’ll receive a tracking number to monitor its progress in real time.